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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why are both of my clients receiving the same notification for my form?

    Asked by slcmdj on September 03, 2014 at 08:13 AM

    I have two different email notifications set up.  Here's how it goes:  I have two websites I maintain for two different clients.  On each website I have a JotForm embedded.  I also have two different email notifications set up to go to each client's email.  Problem is, the forms are being sent to both parties (and I'm sure the email notifications are set up correctly).  Any thoughts? 

    Page URL:
    http://paganosequipment.com/QuoteForm.html

    problem email notifications email JotForm different
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    JotForm Support

    Answered by KadeJM on September 03, 2014 at 10:17 AM

    Did you mean that you are using the same form with two separate email notifications using one for each of your clients? 

    I inspected your quote form and found you have the notifications set up correctly. 

    The reason why the same information is being sent to both of your clients is because of the tag data in your email notification template that is displaying the same answers to both of your clients.

    If you want it to appear differently then you much change those to display different information as you see fit. Please see below.