I cannot save or copy video files

  • Profile Image
    acywin
    Asked on September 03, 2014 at 10:03 AM

    Hi,

    I can't seem to save or copy the video files.  I can download and view them, but I unable to save them.  What do you suggest?

      Also is there a way to integrate my form with youtube? In other words can I upload the videos to youtube directly from jotform?

    Allison

  • Profile Image
    Carina
    Answered on September 03, 2014 at 11:23 AM

    If you are able to download the video files, then they are already saved in your computer. But you can go to the submissions page and right click the video file and select "save link as":

    After having the video file in your computer you can copy it using the comand+c shortcut in Mac or ctrl+c in Windows environment:

    Let us know if the problem persists.

    I've split the 2nd question into a new thread, so we can address it properly. You can find it here.

    If you need further assistance please let us know.

    Thank you