Why will the forms not print?

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    Matt Deitch
    Asked on September 03, 2014 at 02:29 PM

    When I click on Print on the forms, it says not print preview is available and I can't click the print button.  If I try to print the whole page as an Internet page, that is fine, but there are too may other things going on that I don't want so it would just be easier to be able to print the form itself

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    Welvin
    Answered on September 03, 2014 at 03:38 PM

    Hi Matt,

    Were you able to replicate this problem using another browser? We have had someone reported the same issue, but it turns out that it was a browser specific problem, in Google Chrome. Please make sure that you have the updated one, non-beta version.

    Also, try to close the print dialog and click print button again. Please try that and let us know what will happen.

    Lastly, try printing the form using Mozilla Firefox.

    Thank you!

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    guest_42154699611055
    Answered on September 03, 2014 at 04:21 PM
    I got it thank you
    ...
  • Profile Image
    Welvin
    Answered on September 03, 2014 at 04:39 PM

    That's great to know! It's our pleasure to help. 

    Thank you for using Jotform!