What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How would I know when someone submit a payment?

    Asked by jaretemiller on September 03, 2014 at 05:35 PM
    I would we know someone has paid if we have just a plain paypal account?
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    JotForm Support

    Answered by Welvin on September 03, 2014 at 05:37 PM

    Well, you should receive an email for successful transactions.  Email from Jotform and email from Paypal. 

    Note that when someone does not complete the payment, it will be logged as incomplete. You can check incomplete payments to your form by following this guide: http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    Thank you!