Form Submissions are not showing up - HIGH PRIORITY

  • workflows_vkbs
    Asked on August 8, 2022 at 7:39 AM

    Dear JotForm Team,

    With reference to the subject issue Please find the below screenshot and kindly do the needful at the earliest.

    Best Regards

    Sai Yaswanth Muppala

    1659960378 62f0fc3aed9ba  Screenshot 10

  • Norwyn JotForm Support
    Replied on August 8, 2022 at 8:24 AM

    Hello Sai Yaswanth Muppala,

    Thanks for reaching out to Jotform Support. I checked your forms and I was able to load the submissions both on the Tables page and Inbox. Is this happening to all the forms or to specific ones? Can you send us the form URL links? Also, seems like the screenshot you were trying to send with his message was not successfully attached. We’ve got a guide here explaining how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.


  • workflows_vkbs
    Replied on August 8, 2022 at 9:13 AM

    HI,

    Hope you are able to the Screenshot below, the issue got resolved few minutes back. But Noticed it happening again for few some time Now and then and it is getting resolved on its own. Please check / inform with your Back end Team on this behaviour.

    Will Reach out to your support Team If the issue appears again.

    Thanks & Regards

    Sai Yaswanth Muppala


    1659964133 62f10ae50be44  Screenshot 10Ho

  • Gilbert JotForm Support
    Replied on August 8, 2022 at 9:22 AM

    Hi Sai,

    Our Developer Team is aware of the problem and they are working on it right now. If in case the issue happens again on your end, let us know.