Forms submissions showing up blank

  • DWEmporium
    Asked on August 8, 2022 at 8:44 AM

    Hey,

    Since about 7:30am this morning it looks like all submissions on our emporium form are coming in blank. We are observing the issue on multiple systems.

    Thanks!

    Jotform Thread 4243668 Screenshot
  • Gilbert JotForm Support
    Replied on August 8, 2022 at 8:50 AM

    Hi Samuel,

    Thanks for reaching out to Jotform Support. Our Developer Team is aware of the problem and they are working on it right now. We'll let you know as soon as they get it fixed. Thanks for your patience while we're looking into this.

    Reach out again if you need any other help.

  • Gilbert JotForm Support
    Replied on August 8, 2022 at 5:10 PM

    Hi Samuel,

    Our backend team has informed us that the issue has been resolved now. Please check your submissions table again and let us know if you’re still having the same problem.