'Stop Running this Script' error message when completing form

  • Profile Image
    michelleziadie
    Asked on September 04, 2014 at 07:06 AM

    Someone who is completing the form I created is continuously getting this message.  Do you know why?

    She has also tried to complete the registration on Google Chrome, but when she hits the submit button, nothing happens.

    Any ideas why this is happening?

     

    Thank you!

  • Profile Image
    Carina
    Answered on September 04, 2014 at 10:16 AM

    From my research this message is displayed when Internet Explorer reaches the maximum number of synchronous instructions for a piece of JavaScript. You can see here more information.

    To fix this situation the user can go to this website and use their fix tool:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;175500

    I moved the 2nd question to a new thread so that we can address it properly.

    Let us know if the problem persists.