What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    'Stop Running this Script' error message when completing form

    Asked by michelleziadie on September 04, 2014 at 07:06 AM

    Someone who is completing the form I created is continuously getting this message.  Do you know why?

    She has also tried to complete the registration on Google Chrome, but when she hits the submit button, nothing happens.

    Any ideas why this is happening?


    Thank you!

    Page URL:

  • Profile Image

    Answered by Carina on September 04, 2014 at 10:16 AM

    From my research this message is displayed when Internet Explorer reaches the maximum number of synchronous instructions for a piece of JavaScript. You can see here more information.

    To fix this situation the user can go to this website and use their fix tool:


    I moved the 2nd question to a new thread so that we can address it properly.

    Let us know if the problem persists.