I changed the recipient email on my form and it is still sending to the incorrect email.

  • toni@prosecra.com
    Asked on September 4, 2014 at 1:41 PM

    Does it perhaps take 24 hours to change rather than immediately?  I changed the recipient and then did "TEST EMAIL" and it says it is sending it to the old one for a test.  The only thing I can think of is perhaps it takes a certain amount of time to change the recipient email?

  • Mike_T Jotform Support
    Replied on September 4, 2014 at 3:02 PM

    Thank you for contacting us.

    The 'Test Email' button is being permanently attached to the account email address. However, the form submissions are being emailed to the specified Email Notification recipient(s). In other words, please submit the form in order to test the emails.

    If you need any further assistance, please let us know. We will be happy to help.