People complaining that the 'Submit' Button is not visible.

  • Profile Image
    GFMApplication
    Asked on September 07, 2011 at 12:44 PM

    We use jotform for a vendor application for our farmers market and we are getting complains that the 'submit' button is not visible/accessible. Our website is hosted by godaddy and we use iWeb to create our website. In order to embed the jotfrom into iWeb, we use the suggested iWeb embed formula provided.

    We only run Safari and even with changing the 'Develop User Agent' in Safari to FF, IE, or OP we cannot replicate the problem of the submit button not being visible.

    Any help would be really appreciated!

  • Profile Image
    allanftd
    Answered on September 07, 2011 at 01:17 PM

    Hi GFMApplication,

    Thanks for sharing your concern with us. I was able to replicate the error when I tried to open the form in your website.

    I believe iWeb supports Iframe tags. Could you please use the Iframe embed code instead of the one you're using now?

    Please try it and let us know how it goes. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    GFMApplication
    Answered on September 07, 2011 at 01:42 PM

    Thank You!! That worked!! :-)

  • Profile Image
    allanftd
    Answered on September 07, 2011 at 01:47 PM

    You're welcome, glad that its now resolved. Thank you also for the opportunity to help you today!

    JOTFORM SUPPORT