I tried to downgrade back to free subscription- but the website won't let me

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    clayton
    Asked on September 05, 2014 at 05:01 PM

    I tried to downgrade back to free subscription- but the website won't let me- now it's charged my card for premium services- can this be fixed? I still want to keep my account tho!

     

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    Jeanette
    Answered on September 05, 2014 at 06:26 PM

    I've fixed the problem. The account is back to free and I've made a refund for the latest charge.

    Enjoy your free subscription.

    Cheers!