- yoyospinAsked on September 07, 2011 at 03:15 PM
I recently added changes to my Jotform. These changes have been saved and can be viewed under edit mode. However, when I go to my forms view and click on the preview button, it does not show the edits. It shows this URL as being: http://form.jotform.com/yoyospin/2383405179
However, when I preview the form under the edit view, it does show that the changes have been made. It has a different URL for this form: http://www.jotform.com/form/2383405179
As you can see the form reference number is the same but the URL is different. The prior URL has already been integrated into our website. How do I get jotform to update its original URL?
PS Sorry for the prior empty posts. I cannot figure out how to delete them.
- JotForm SupportNeilVicenteAnswered on September 07, 2011 at 04:46 PM
Just replace the first instance of form with www in the URL of your form's embed codes, such that:
We apologize for the inconvenience this issue has caused. We are still investigating this matter as of the moment. Thank you for your understanding.