What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How is the 100 MB available space calculated on the free plan?

    Asked by lrcarlisle on September 06, 2014 at 06:15 PM

    We are looking for a service to do exactly what JotForm does.  I love the features and ease of use on your site.  However, my question concerns the 100 MB available space of the free plan.  Is that the total of all the forms created OR all the submissions of forms?  Also, once the 100 MB limit is reached can forms be deleted and new ones created?

    Thanks for your help in clarifying this matter to me.

    Submissions JotForm site love
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    JotForm Support

    Answered by ashwin_d on September 07, 2014 at 03:55 AM

    Hellolrcarlisle,

    Please be noted that 100 MB upload space allocation is to receive the uploads in your form submissions. That means if you forms has "File Upload" field, all forms of your account put together can receive up to a max of 100 MB wort of files. 

    Yes you can delete the form submissions to free up your upload storage space. Deleting a submission record will also delete the attached file as well. 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!