What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My guest account reached the 20 # maximum, how do I switch it to a bonafide account with unlimited forms?

    Asked by tcfitzpa on September 07, 2011 at 05:14 PM

    We created a guest account jotform account and posted it on our facebook page for people to fill out a form.  We didnd't realize there was a 20 form maximum per month.  I just signed up for an official account, and am now trying to figure out how to chagne the setting on facebook so people can continue to sign up. Thoughts?

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    JotForm Support

    Answered by NeilVicente on September 07, 2011 at 06:36 PM


    We do not have a plan that allows for unlimited submissions. The closest we have is the Professional package, which has a 1,000,000 monthly submission limit. The "unlimited forms" mentioned in our pricing page refers to the number of forms you can create under your account, not the number of submissions your account can receive.

    Your current account, a free one, is limited to only 100 submissions per month.

    Import your guest account form to your registered account to enjoy 100 monthly submissions. Click the link below to learn how to embed your form.


    Here is your form's actual URL


    Note that when that form is cloned on your registered account, the newly created clone (or copy) has a different URL. Thus, you have to re-embed the new form in your Facebook page. Click the link below to learn how to embed your form to Facebook.

    How to add forms to Facebook page?

    Hope you find this post useful. Kindly respond to this message if you have further questions or start a new topic if you have a new question that is not related to your original issue.