What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my subscription??

    Asked by esfejr2014 on September 07, 2014 at 07:02 AM

    Hi, I'd like to cancel my subscription... 

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    Answered by esfejr2014 on September 07, 2014 at 10:39 AM

    ???

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    JotForm Support Manager

    Answered by Jeanette on September 07, 2014 at 06:31 PM

    Upon your request, this subscription is canceled your account is scheduled to downgrade one 2014-10-08

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    Answered by esfejr2014 on September 07, 2014 at 07:02 PM

    Ok, so I won't be charged anymore, right?

    Thank you

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    JotForm Support

    Answered by ashwin_d on September 07, 2014 at 11:53 PM

    Hello esfejr2014,

    Yes that is correct. You will not be billed anymore but your account will stay economy until October 08, 2014 for the time you have already paid. After this date your account will be downgraded to free plan.

    Thank you!