What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Contact form not working

    Asked by shaunmoss on September 07, 2014 at 12:12 PM

    Does anyone have any idea why a jot form would not work on a website?

     

    I've used Jotform to create contact forms for nearly a dozen websites and not had any problems. However, this form will not work on my website. The form itself works fine - I've tried it on another website.

     

    Any help would be appreciated!

     

    Cheers.

     

    Shaun

    Page URL:
    http://test.northsouthdesign.info/find-us.html

    contact form create contact forms contact forms JotForm create
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 07, 2014 at 06:40 PM

    You are correct, I just did test your form, it is not working on your website, there might be some conflict between codes, I would recommend you to remove the current embedded code, and embed the iFrame code of your form in your website.

    Note: Just copy the code that comes from the opening iframe tag "<iframe>" to the closing one "</iframe>".

    Example:

    Let us know what happens, we will be glad to assist you.