What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What does it mean when I pull up a form and it says "form over quota?"

    Asked by gapsaprof on September 07, 2014 at 06:29 PM

    My clients need to submit a form and it keeps saying "form over quota." What does that mean? Thanks.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 07, 2014 at 11:39 PM

    Hello gapsaprof,

    Upon checking your account, I found that it is currently over quota. Please be noted that in free account you can receive up to 100 MB of upload space but currently your upload space utilization is at 209.18 MB. That is the reason your account is over quota and all your forms are disabled.

    I have activated your account for now. Please ensure that you delete few form submissions which has uploaded files. Deleting a form submission will also delete the attached file as well which will free up your upload storage space.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!