What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Question about submissions

    Asked by Renita Neville  on September 08, 2014 at 10:05 AM

    Is a "submission" a response to a form?  If you utilize the free version that allows for up to 100 submissions, what happens if there are more than 100 received?

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    Answered by aadrinmusic on September 08, 2014 at 10:50 AM

    Hi Renita,

    Yes, it's when someone fills up the form and submitted it. If you've already utilized your free 100 submissions, you won't be able to receive any more submissions. You will receive an over-quota email notification. You will need to upgrade within 24 hours or the account will be suspended temporarily until the first day of the next month where your quota will be reset.

    Aside from this, you also have 100mb of upload space. The upload space quota cannot be renewed every month. If you've already used up the free 100mb of space, you have to delete form submissions with attachments to free up some space.

    I hope this answers your question and if you have further questions, please get back to us.