What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am having trouble getting into the paypal wizard at the end of my form in order to change the retainer fee amount. What do I do?

    Asked by gotoforms on September 08, 2014 at 11:15 AM
  • Profile Image
    JotForm Support

    Answered by david on September 08, 2014 at 11:47 AM


    All you need to do to change this value is click on the field, then click on the little magic wand:

    Click next on the wizard and then select the retainer fee product to change the value:

    This should allow you to make the changes you want.

    Let us know if you have any further questions and we will be happy to help.