- mongaakshayAsked on September 08, 2014 at 12:02 PM
earlier when i created a form, i deleted the data linked in jotform and the files were downloading from the same link. but now when i am deleting the Jotform data, the links so created in excel sheet are showing an error message and am unable to download the files.
the download link is
i am being redirected to the below link
with the following error message -This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>BF6FD1FDDF02332B</RequestId><HostId>CpGcqFfKRQjnOy1d7nhFtP3lzo6o97l+MOtp7mtJDSMEfu7PVENj6uiKupIsOuYIkQ5gXUfWggk=</HostId></Error>
- jedcadornaAnswered on September 08, 2014 at 12:49 PM
There is no limit to download files but there is a limit to upload files. The space differs depending on the plan you have.
Free - 100 MB upload space
Premium - 10GB upload space
Economy - 100GB upload space
Professional - 1TB upload space
If you uploaded a file an deleted it then the link should also be deleted as the it grabs the link from your submissions page. Not sure how you were able to download uploaded files that has been already deleted but the link should not work once it has been deleted.