Is there a limit to download files which are uploaded using jotform, in terms of data storage?

  • Profile Image
    mongaakshay
    Asked on September 08, 2014 at 12:02 PM

    earlier when i created a form, i deleted the data linked in jotform and the files were downloading from the same link. but now when i am deleting the Jotform data, the links so created in excel sheet are showing an error message and am unable to download the files.

    the download link is 

     

    http://www.jotform.me/uploads/mongaakshay/42373477410453/285878561221141152/CHOLINE%20BITARTRATE%20USP%20SPEC.docx 

     

    i am being redirected to the below link 

     

    https://s3.amazonaws.com/jufs/mongaakshay/42373477410453/285895854221248963/CLINDAMYCIN%20PHOSPHATE%20BP%20SPC.docx

     

    with the following error message -

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>BF6FD1FDDF02332B</RequestId>
    <HostId>
    CpGcqFfKRQjnOy1d7nhFtP3lzo6o97l+MOtp7mtJDSMEfu7PVENj6uiKupIsOuYIkQ5gXUfWggk=
    </HostId>
    </Error>
  • Profile Image
    jedcadorna
    Answered on September 08, 2014 at 12:49 PM

    There is no limit to download files but there is a limit to upload files. The space differs depending on the plan you have.

    Free - 100 MB upload space
    Premium - 10GB upload space
    Economy - 100GB upload space
    Professional - 1TB upload space

    If you uploaded a file an deleted it then the link should also be deleted as the it grabs the link from your submissions page. Not sure how you were able to download uploaded files that has been already deleted but the link should not work once it has been deleted.