I upgraded but my account still shows as over quota.

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    Asked on September 08, 2014 at 12:09 PM

    I upgraded my account from Free to Premium on 9/4. However, today, 9/8, my account is still showing as Free and that it is full. What is going on?

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    Answered on September 08, 2014 at 12:50 PM

    Hell gamcmarketing,

    I was able to trace your yearly premium subscription payment. I have taken care of your account issues and manually upgraded your account.

    Please sign out form your account and then sign in again for the changes to reflect.

    Thank you!