I tried to down grade our plan for the time being and it wont let me.

  • AmarilloCrimeStoppers
    Asked on September 8, 2014 at 12:34 PM

    What do I need to do now?

  • David JotForm Support
    Replied on September 8, 2014 at 1:31 PM

    Hi,

    Our records indicate that you did indeed successfully cancel your account.  You will retain your paid benefits until the end of your paid period on 2014-10-07 at which point you will not be charged and your account downgraded back to "Free".  Let us know if you have any further questions and we will be happy to help.