What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I tried to down grade our plan for the time being and it wont let me.

    Asked by AmarilloCrimeStoppers on September 08, 2014 at 12:34 PM

    What do I need to do now?

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    JotForm Support

    Answered by david on September 08, 2014 at 01:31 PM


    Our records indicate that you did indeed successfully cancel your account.  You will retain your paid benefits until the end of your paid period on 2014-10-07 at which point you will not be charged and your account downgraded back to "Free".  Let us know if you have any further questions and we will be happy to help.