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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fit Forms for Facebook is not working

    Asked by LuthorCommerce on September 08, 2014 at 07:08 PM

    Hello, I made the integration with the most facebook app does not work properly. after you are done submitting the form, the data from facebook do not appear as name, gender, e-mail, about me. data are blank.

    Page URL:
    http://form.jotformpro.com/form/42507573106956?

    Screenshot
    Fit forms style size name app
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    Answered by LuthorCommerce on September 08, 2014 at 07:14 PM

    the application is configured correctly by following the http://www.jotform.com/help/277-How-to-create-a-Facebook-Application-for-your-Fit-Forms-Integration tab, and is working, only the data appears blank

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    Answered by LuthorCommerce on September 08, 2014 at 09:33 PM

    still not working. I'll be waiting for a solution of the support.

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    Answered by gori-mathew on September 09, 2014 at 12:30 AM

     

     

    I suggest you try removing the integration and  then you just re-integrate again? Doing this process may help refresh any latest changes/updates between the Facebook API and the form.

     

     

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    Answered by LuthorCommerce on September 09, 2014 at 02:21 AM

    Gori, thanks for the response. I did what you asked and continues to malfunction. It also already removed the cache, already tried in several browsers and tried it with other applications. more the response of form continues coming in white

     

    http://oi62.tinypic.com/nbtbbp.jpg

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    Answered by gori-mathew on September 09, 2014 at 04:30 AM


    Hi,

    Apologies for the inconvenience caused, it seems that one of my colleagues has already taken care of this you can follow it here

    http://www.jotform.com/answers/425906-Fit-Forms-for-Facebook-is-not-working#4

    If further support is needed, please let us know.


    Thank you