Fit Forms for Facebook is not working

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    LuthorCommerce
    Asked on September 08, 2014 at 07:08 PM

    Hello, I made the integration with the most facebook app does not work properly. after you are done submitting the form, the data from facebook do not appear as name, gender, e-mail, about me. data are blank.

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    LuthorCommerce
    Answered on September 08, 2014 at 07:14 PM

    the application is configured correctly by following the http://www.jotform.com/help/277-How-to-create-a-Facebook-Application-for-your-Fit-Forms-Integration tab, and is working, only the data appears blank

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    LuthorCommerce
    Answered on September 08, 2014 at 09:33 PM

    still not working. I'll be waiting for a solution of the support.

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    gori-mathew
    Answered on September 09, 2014 at 12:30 AM

     

     

    I suggest you try removing the integration and  then you just re-integrate again? Doing this process may help refresh any latest changes/updates between the Facebook API and the form.

     

     

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    LuthorCommerce
    Answered on September 09, 2014 at 02:21 AM

    Gori, thanks for the response. I did what you asked and continues to malfunction. It also already removed the cache, already tried in several browsers and tried it with other applications. more the response of form continues coming in white

     

    http://oi62.tinypic.com/nbtbbp.jpg

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    gori-mathew
    Answered on September 09, 2014 at 04:30 AM


    Hi,

    Apologies for the inconvenience caused, it seems that one of my colleagues has already taken care of this you can follow it here

    http://www.jotform.com/answers/425906-Fit-Forms-for-Facebook-is-not-working#4

    If further support is needed, please let us know.


    Thank you