- LuthorCommerceAsked on September 08, 2014 at 07:08 PM
Hello, I made the integration with the most facebook app does not work properly. after you are done submitting the form, the data from facebook do not appear as name, gender, e-mail, about me. data are blank.
- LuthorCommerceAnswered on September 08, 2014 at 07:14 PM
the application is configured correctly by following the http://www.jotform.com/help/277-How-to-create-a-Facebook-Application-for-your-Fit-Forms-Integration tab, and is working, only the data appears blank
- LuthorCommerceAnswered on September 08, 2014 at 09:33 PM
still not working. I'll be waiting for a solution of the support.
- gori-mathewAnswered on September 09, 2014 at 12:30 AM
I suggest you try removing the integration and then you just re-integrate again? Doing this process may help refresh any latest changes/updates between the Facebook API and the form.
- LuthorCommerceAnswered on September 09, 2014 at 02:21 AM
Gori, thanks for the response. I did what you asked and continues to malfunction. It also already removed the cache, already tried in several browsers and tried it with other applications. more the response of form continues coming in white
- gori-mathewAnswered on September 09, 2014 at 04:30 AM
Apologies for the inconvenience caused, it seems that one of my colleagues has already taken care of this you can follow it here
If further support is needed, please let us know.