What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email saying undefined and with no content

    Asked by drawbob on September 09, 2014 at 09:58 AM
    Why does my email come in saying "undefined"? No content
  • Profile Image

    Answered by Carina on September 09, 2014 at 12:09 PM

    I kindly ask you to indicate in which form you are experiencing this situation and as you have different recipients, in which email address are you receiving empty emails.

    I tested the forms with submissions and I received the notification  emails:

    Can you please confirm me if you received them normally, or if they are still coming as undefined?

    Also are you using a email program?

    Thank you