Incorrect name on uploaded files/document

  • Siddant
    Asked on August 12, 2022 at 2:40 PM

    the document in the forms are coming correctly but the name of documents are irregular or user defined. Means when a user uploads a file suppose in a xyz field the name of the file which is uploaded should be xyz but the name is random. Can anything be done regarding this.

  • Harvey JotForm Support
    Replied on August 12, 2022 at 3:31 PM

    Hi Siddant,

    Thanks for reaching out to Jotform Support. To clarify your concern do you mean that the files or documents uploaded on the file upload field should have the same name as the field? If yes, the name of uploaded files on the form will retain the name that was on them when they are uploaded which means that it is not possible to rename the name of the files when they are uploaded to the form.

    Let us know if you have any other questions.