What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Como se arreglo un problema con los formularios de envio?

    Asked by LeoBaez on September 09, 2014 at 11:56 AM

    Buenos días, muchas gracias por sus servicios! han sido de gran utilidad.

    Varios clientes se han quejado por que al terminar de llenar el formulario y hacen click en el boton enviar le aparece un error en pantalla y no envia la información a el correo destino.

     

    Como se puede solucionar este problema?

    Page URL:
    http://www.colorsuite.com.ve/#!presupuestos-cuadernos/c20se

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    JotForm Support

    Answered by david on September 09, 2014 at 01:38 PM

    Hi,

    I sent a test submission through your website and everything appears to have gone through properly:

    I also checked to make sure the submission made it through to your account and it did indeed go through.  I checked our mail logs to make sure your notification went through as well, and it does appear as though it did.

    If you would like to send an email repose to the people filling out your form, you would need to setup and email autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    This will send an email to the address filled in to the email field in your form.

    Let us know if you have any further questions and we will be happy to help.