Conditional Logic: The hidden field is still showing

I've hidden "We've saved space for you to bring a guest! Will someone be joining you?" by default. I have a condition set where if their first answer matches a value in my list, it'll show for them, but it's showing for everyone.

I can't pinpoint what condition is allowing this. Can you please help?

Hi Heather,

Thanks for reaching out to Jotform Support. I went ahead and checked your form and saw that you've set Show Conditions for the specific fields. To fix this issue, all you have to do is to show the fields you've hidden by default. Please check out the screencast below as a reference.

You can check out the guide for How to Manage Multiple Fields to help you do the changes much quicker for multiple fields.

Since you've already set the "Show" Condition for those fields, they would be automatically hidden until their conditions are met.

After resolving your Show/Hide Conditions, I encountered an error that was caused by one of your conditions. Please see the screencast of the error below.

To fix this, all you need to do is to change the "State" of your Enable/Required Field Condition from "Is Not Equal To" to "Does not Contain". If you use the former "State", It will disable the Submit if the answer is not precisely what is written in the "Value" of the condition.

Here is what your form should look like after the changes.

You can use my cloned form as a guide for your form. Feel free to clone the form for yourself.

That's it. Let us know if you have any other questions.

Hi Raphael,
We need the first field to match the values we input exactly for it to function correctly as a limiting guest list.
For instance, we’re only inviting Bill Fields, not “Bill Fields plus mother,” and if the condition contains Bill Fields in any capacity, it’ll let him add whatever he wants to the field.
I had this working previously so I’m really confused as to why “is not equal to” won’t function as we need it to anymore.
...

Hello Heather,

When I cloned and tested your form, the same thing happened to me. After investigating it a bit, I found a solution. Instead of using this conditional:

We have tested your form and it responded better with the "Does not Contain" option. Please take a look at the screenshot below on how to set the condition:

You can refer to the cloned form on this link

Let us know if there’s anything else we can do for you.

Hi Christopher,
We need the first field to match the values we input exactly for it to function correctly as a limiting guest list.
For instance, we’re only inviting Bill Fields, not “Bill Fields plus mother,” and if the condition contains Bill Fields in any capacity, it’ll let him add whatever he wants to the field.
I had this working previously so I’m really confused as to why “is not equal to” won’t function as we need it to anymore.
...

Hello Heather,

Thanks for using Jotform. It appears that you probably posted this question twice. My colleague has addressed it. Please try the recommended workaround and let us know how it goes.