Set-up a custom autoresponder for edited submissions

  • Megan_Emme
    Asked on August 12, 2022 at 7:19 PM

    Hi there,

    When a user revises a form, is there anyway to distinguish the autoresponder email they get from the email they get when they submit a new submission?

    Right now it seems like they receive the same exact email whether it was an edited submission or a new submission. Ideally I'd like the autoresponder to indicate in some way that their revised submission has been received.

    Thanks!

    Megan

  • Mightor JotForm Support
    Replied on August 12, 2022 at 9:02 PM

    Hello Megan,

    Thanks for reaching out to Jotform Support. You can create a condition which will trigger an Autoresponder Email to be sent once a form is edited. It's easy, let me show you how:

    1660350864 62f6f190f2571 I0812220834 Screenshot 10

    1. Add a second Autoresponder Email by clicking on Settings.
    2. Select Emails.
    3. Click Add an email.
    4. Choose Autoresponder Email.
    5. Customize the email to your liking.
    6. Click the Save button.

    1660351101 62f6f27d2be47 I0812220837 Screenshot 21

    1. On the same page click on Conditions.
    2. Select Change Email Recipient.
    3. Create a condition like the below.
    4. Click the Save button.

    1660351451 62f6f3dbc9be6 condito Screenshot 32

    1660351462 62f6f3e70131a I0812220841 Screenshot 43

    Once done, your users should receive the customized Autoresponder after editing their submissions.

    1660352473 62f6f7d94af1e 901 Screenshot 54

    Give it a try and let us know how it goes.





  • Megan_Emme
    Replied on August 16, 2022 at 7:06 PM

    Perfect, thank you!