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Megan_EmmeAsked on August 12, 2022 at 7:19 PM
Hi there,
When a user revises a form, is there anyway to distinguish the autoresponder email they get from the email they get when they submit a new submission?
Right now it seems like they receive the same exact email whether it was an edited submission or a new submission. Ideally I'd like the autoresponder to indicate in some way that their revised submission has been received.
Thanks!
Megan
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Mightor JotForm SupportReplied on August 12, 2022 at 9:02 PM
Hello Megan,
Thanks for reaching out to Jotform Support. You can create a condition which will trigger an Autoresponder Email to be sent once a form is edited. It's easy, let me show you how:
- Add a Get Page URL widget to your form.
- Add a second Autoresponder Email by clicking on Settings.
- Select Emails.
- Click Add an email.
- Choose Autoresponder Email.
- Customize the email to your liking.
- Click the Save button.
- On the same page click on Conditions.
- Select Change Email Recipient.
- Create a condition like the below.
- Click the Save button.
Once done, your users should receive the customized Autoresponder after editing their submissions.
Give it a try and let us know how it goes.
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Megan_EmmeReplied on August 16, 2022 at 7:06 PM
Perfect, thank you!