Jotform Enterprise: Server error

Hi there, our enterprise server has been down for the last two hours, and we're not getting a response from the enterprise support email address we had used in the past (we're obviously not able to submit a ticket). Can someone please help us?

Hi Jill,

I apologize for the inconvenience. May we know if you're trying to reach out to your dedicated support team or are you contacting our regular enterprise email (enterprise-support@jotform.com)?

To reach out to your dedicated support team, kindly reach out to your account admin. You can also share any of your forms URL so that we can endorse you to our Enterprise Team.

Hi jyrkivayrynen,

I have moved your concern to another ticket. Please refer here for my answer.