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Why isn't my condition working?Asked by ncdaweb on September 09, 2014 at 01:45 PM
I have some conditions set up on my form. The question " Choose your ADULT registration Package: *" should enter a value into the "Amount Due:" field below it based on the package selected.
It isn't working all of a sudden. It was working before.
I'm also attaching a screenshot of my conditions.
Please help - this is supposed to be set out to our entire list today.
Just update your conditional logic. I think this is because you have updated the field options or label and the conditional logic needs to be manually updated. Well, it should be automatic. But I can't replicate the problem here.
Here's a cloned version of your form: http://www.jotformpro.com/form/42516348627964.
I figured it out. I had a mask on the field to put a $ in front. It won't work with the mask.
Oh! :) But I haven't change any settings from the cloned form. Well, I'm glad that you have identified and corrected the problem.
If you require any further assistance, feel free to contact us again.