Premium account not active

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    dpj
    Asked on September 08, 2011 at 05:50 AM

    Hi just upgraded my account from Basic to Premium and it don´t show in my account?

     

    Kind Regards

    Pär Olson

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    mliz
    Answered on September 08, 2011 at 05:53 AM

    Hi Pär Olson,

    Can you please logout and login back to your JotForm account.
    Our member database already indicates that your account has already
    been upgraded to Premium. Once you re login you should see increase
    in the limits as displayed in the Account Status.


    Let us know if this works for you.

    Cheers!

    Regards,
    Mliz

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    dpj
    Answered on September 08, 2011 at 07:56 AM

    Now it works!

    Thanks for your help.

     

    Regards

    Pär

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    allanftd
    Answered on September 08, 2011 at 09:05 AM

    You're welcome, Pär. let us know if you have any other questions or concerns.

    Thank you and enjoy using JotForm Premium!

    JOTFORM SUPPORT