What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After a SSL certificate has been applied to my site, my form no longer loads

    Asked by CoGoEd on September 09, 2014 at 03:09 PM

    Hi, 

    I recently had a SSL certificate applied to my site (cogoed.com) now the form doesn't automatically load. Chrome blocks the form until I accept that the form is coming from an unauthorized site. When I accept the "https" turns red and gets crossed out. 

     

    PLEASE HELP ASAP!

    Thank you,

    Page URL:
    cogoed.com

    ssl form insecure content ssl submissions
  • Profile Image
    JotForm Support

    Answered by Mike_T on September 09, 2014 at 05:16 PM

    Thank you for contacting us.

    This is caused by a regular form code (it is considered as the 'insecure content' by internet browser) on your SSL protected web page. In order to fix this, please get an SSL version of the form code from our builder and use it on your website.

    How can I receive SSL Submissions

    Please give it a try and let us know if you need any further assistance. We will be happy to help.

  • Profile Image

    Answered by CoGoEd on September 10, 2014 at 11:03 AM

    Simple and fast! Thank you!

  • Profile Image
    JotForm Support

    Answered by david on September 10, 2014 at 12:05 PM

    On behalf of my colleague you are very welcome!  Let us know if there is anything else we can help you with and we will be happy to do so.