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    SSL on credit card form

    Asked by dfinkelstein on September 09, 2014 at 04:14 PM

    We have implemented a credit card form, working with authorize.net, which is working very well.

    See http://instantcard.net/payment-processing/

    However, we have had several clients who are reticent to enter details in the form, because they do not see the "SSL" lock in the url.  I believe that all information they enter is encrypted, but they don't see it.

    How can we show clients that they are safe entering their information?  Is there a way to reassure them?



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    JotForm Support

    Answered by steve on September 09, 2014 at 06:32 PM

    Hello David-

    Thanks for the inquiry. They are right to be concerned. JotForm does offer SSL forms. Please see this guide in how to embed with a secure connection.


    We also have a Secure image that will only appear if you're using an SSL version of the form:


    In order to have the entire page be listed as SSL for your users, you'll have to update this page to use an SSL connection: http://instantcard.net/payment-processing/

    It would have to use https:// That's something we can't do on our end. Your web developers would have to update it.

    Please let us know if you have further questions.