- dfinkelsteinAsked on September 09, 2014 at 04:14 PM
We have implemented a credit card form, working with authorize.net, which is working very well.
However, we have had several clients who are reticent to enter details in the form, because they do not see the "SSL" lock in the url. I believe that all information they enter is encrypted, but they don't see it.
How can we show clients that they are safe entering their information? Is there a way to reassure them?
- JotForm SupportsteveAnswered on September 09, 2014 at 06:32 PM
Thanks for the inquiry. They are right to be concerned. JotForm does offer SSL forms. Please see this guide in how to embed with a secure connection.
We also have a Secure image that will only appear if you're using an SSL version of the form:
In order to have the entire page be listed as SSL for your users, you'll have to update this page to use an SSL connection: http://instantcard.net/payment-processing/
It would have to use https:// That's something we can't do on our end. Your web developers would have to update it.
Please let us know if you have further questions.