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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Unable to submit form. It says Please Wait...

    Asked by harvardiop on September 09, 2014 at 10:28 PM

    Hi,


    We've run into an issue where several our users have encountered a "please wait" message when they try to submit their application. However, it never actually submits, and users have to refresh the page and type their responses again. Is there any particular reason why this is happening, and is there any way to fix it? We're expecting a large rush of submission in the next 48 hours, and we are very concerned that this might pose a problem. 

    Thanks.

    Page URL:
    http://www.jotform.us/form/40118744181147

    Screenshot
    please wait problem message next
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    JotForm Support

    Answered by ashwin_d on September 10, 2014 at 03:21 AM

    Hello harvardiop,

    I'm sorry for the trouble caused to you.

    I did test your form multiple times and on multiple browsers Chrome / FireFox / IE / Safari but I am unable to replicate the issue you are having. I was able to submit your form successfully. 

    Are you having this issue on any specific browser and OS? Please let us know and we will try to replicate the issue.

    We will wait for your response.

    Thank you!