I receive twp email notifications for every submission I receive.

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    Asked on September 09, 2014 at 11:11 PM



    First of all....thank you for your forms!  They are wonderful!  Just what I needed.  My question is I get two email notifications with each form that is fill out.  What did I do wrong?


    Thanks so much!  Brad

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    Answered on September 10, 2014 at 04:06 AM

    Hello Brad,

    Upon checking your form, I found that you have added to notification email alert. That is the reason why you are receiving two submission emails for every submission. Please check the screenshot below:

    I would suggest you to remove one of the email alert and that should solve your problem. The following guide should help you:  https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered on September 11, 2014 at 05:15 AM
    thank you very much for the fast service!