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    VAT is not reflected in my paypal receipt

    Asked by kgompels on September 10, 2014 at 05:25 AM

    Hi I have multiple payments on my form - some with VAT and some without that then submits to paypal - on my paypal receipt no VAT is shown - do you have a tutorial on this? I am not sure what is going wrong?

    Many thanks


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    Answered by jedcadorna on September 10, 2014 at 09:36 AM

    Hi Kerri,

    Thank you for contacting us. Can you please share to us the form you were testing were VAT is not applied? I'm not sure if this is the form you were referring to http://www.jotformeu.com/form/31641332643346

    When I check that form I don't see any tax added. Once you have added a tax to your payment it should look something like this:

    For more information about how you can add VAT to your form please check our guide here https://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form