- limowynajemAsked on September 10, 2014 at 08:55 AM
Hi, my forms automatically show in Polish
I have forms in English also but cannot change the language??
- KadeJMAnswered on September 10, 2014 at 10:25 AM
You are asking about why your forms are showing up in Polish if I am correct?
Looking at your account I see your IP is based in Poland so this is the reason why.
By default our system detects your location and matches you to that native local language, but you should be able to manually swap it to English you should be able to swap it using the Language Bar at the bottom of our website.
- limowynajemAnswered on September 11, 2014 at 04:11 AM
but even if I change language in Language Bar it turns back to Polish when I click on My forms. This is a major obsticle in creating forms in other languages and prevents the user to create them (only in native language for example date box shows months in polish only)
Can you fix that?
- limowynajemAnswered on September 11, 2014 at 05:15 AMThanks for your reply but once I logg in info my forms the page switches to
polish automaticely. I have forms also in English and cannot edit them,
they swich into polish, for example months in calendar. It used to be
better to edit formy in several languages when IP wasn't detected
Could you bring the old way back?
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- JotForm SupportWelvinAnswered on September 11, 2014 at 08:26 AM
When you edit the form, try to check again the language if it's on the original and preferred English one. I think it does revert to Polish.
You can see the language, still at the bottom part:
Again, make sure you change this while in the form edit view.
Please update us here if it's the same.
- limowynajemAnswered on September 11, 2014 at 08:39 AM
Thank you for your suport. When I try to edit English form from Poland I get only polish date/months and whole interface. Cannot edit my English forms from Poland because of automatic IP language settings of your site.
- KadeJMAnswered on September 11, 2014 at 11:28 AM
I believe I do understand what you mean by that and I'm sorry to see that it's created a unwanted headache. That is happening because of the location detection, but should still be switchable.
Can you try going to a US-Based Domain (English) such as one of the following:
If that doesn't work then what browser are you using?
Can you try enabling your browser's "Incognito Mode" then attempt swapping the Language again?
- limowynajemAnswered on September 11, 2014 at 11:50 AM
Hi there, I got the link from other supporter to the page where I can choose the language and then go to my forms and it works! Thank you for your help!
- KadeJMAnswered on September 11, 2014 at 01:01 PM
Glad to hear it's working out for you now! Thanks for the update and you are very welcome! :0)