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CAGSStudentSuccessAsked on September 10, 2014 at 11:49 AM
The form was sending to the email addresses as conditioned and I don't know why it stopped. I have redone the conditions, just in case, and it still does not send. I can see all the forms are being held up within JotForms.
Lisa W.
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David JotForm SupportReplied on September 10, 2014 at 1:01 PM
Hi,
I checked your notifications and it seems you have two conditionally sent emails but only one notification set up.
You would need a separate email notification for each conditionally sent email. Currently the only email address setup is "CAGSStudentServices@ccu.edu" which does not match up with any of your conditions. You cannot send a single notification to a multiple email address using multiple actions. In other words, you have to create each notification for each of the email address you're sending the form submissions. To clarify,
Example:
(Condition1) Send Notification 1 to email1@domain.com
(Condition2) Send Notification 2 to email2@domain.com
Visual guide:
Let us know if you have any further questions and we will be happy to help.