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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error when submitting the form

    Asked by denisegalvani on September 10, 2014 at 12:09 PM

    Could anyone please help me solve these problems?

    1) Error submitting the form when I try to test it.

    2) The text of my "terms and conditions" checkbox is not appearing in the form. 

    Thank you for your help

    Page URL:
    http://form.jotformz.com/form/42524054564654

    checkbox and error submitting
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    Answered by Carina on September 10, 2014 at 01:20 PM

    I made test submissions using Chrome, Firefox and IExplorer and was successfully redirected to the Thank you page in all the tests:

    Can you please provide us more information on the error you are experiencing (the submit button freezes, not being redirected to the thank you page, ...)

    I moved the second question to a new thread so our support team can address it better. 

    Let us know if we can assist you further.