- djmoreno86Asked on September 10, 2014 at 03:17 PM
I keep trying to send a response email with a photo in it but cannot get the autoresponse to send out the email. Any suggestions??
I have tried to test and receive it when i enter one of my emails. I receive notification that the form was filled out but i never receive the email with the photo in it.
- JotForm SupportWelvinAnswered on September 10, 2014 at 05:09 PM
I was able to receive your autoresponder after submitting to your form. Here's a screenshot:
Please try to check your spam folder. Since you are using a custom address, it's possible that the email have filtered as spam.
Also, I would advise to format your autoresponder using the existing editor instead of pasting content from other source. I noticed your source codes are using MS word codes.