What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    merge my two accounts

    Asked by millionsquarefootartshow on September 10, 2014 at 03:27 PM

    I requested below from my other account and am also placing here:




    I have a paid account as well as a free account. I would like to move all the forms from the free account "millionsquarefootartshow" to my paid account "CheapAlice"


    I looked to see how I could do this but from all that I see you guys have to do it for me?


    I would also like to confirm that all information is transferred and nothing gets changed or lost. Do I need to download a backup or anything?


    I will also log into my other account and place this request there as I believe that is the process.


    Let me know,





    confirm paid account move thanks
  • Profile Image
    JotForm Support

    Answered by david on September 10, 2014 at 04:58 PM


    You actually properly made the request from this account since this is the account that houses the forms you would like to move.  Having us move them does indeed move all related data.  You do not need to backup anything as it will now be available intact in your other paid account.

    I went ahead and moved all the forms and you should now find them in your paid account "CheapAlice".  Let us know if there is anything else we can help you with and we will be happy to do so.

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    Answered by CheapAlice on September 10, 2014 at 05:53 PM

    Thanks David,

    As always the Jotform support is amazing.

    Much appreciated.


  • Profile Image
    JotForm Support

    Answered by david on September 10, 2014 at 06:04 PM

    You are very welcome! Let us know if there is anything else we can do for you.