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  • Profile Image

    Either my forms not visible or partly visible on Facebook....

    Asked by zainhemani on September 08, 2011 at 11:57 AM

    I have put my form on FB page (on both fan and non fan page) but when a user opens, it flashes a caution. If I click on NO, then it shows the form otherwise not.

    And when the form appeared sometimes it is partly visible other protion is invisible.

    Lets have a look, here is the link:

    http://www.facebook.com/pages/Little-Folks-School/105904146113790?sk=app_176217385757369

     

    Zain Hemani

    Page URL:
    http://www.facebook.com/pages/Little-Folks-School/105904146113790?sk=a<br/>pp_176217385757369

    Screenshot
  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 08, 2011 at 07:06 PM

    Hi Zain,

    Your form uses https or SSL connection, but the image you have inserted cannot be served using SSL. That is the reason why you are getting this warning when viewing the form under Internet Explorer.

    Just so you know, free accounts only have 20 SSL submits per month, and once this limit has been reached, all forms will be disabled and unavailable for use.

    With that in mind, I suggest that you replace https with http in your form's embed codes.

    <iframe scrolling="no" frameborder="0" style="width:100%; height:2315px; border:none;" src="https://www.jotform.com/form/12473812214" allowtransparency="true">
    </iframe>

    Let us know how it goes from here on out. Thank you for using JotForm!


    Neil

  • Profile Image

    Answered by zainhemani on September 13, 2011 at 01:50 PM

    I replaced https with http but still there is a same issue when I open that form with internet explorer. There is no issue with Firefox and Chrome .... Any other possibility for this issue ?

     

    Zain

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 13, 2011 at 02:02 PM

    Hello Zain,

    I viewed your Facebook embedded form under IE 8 but it did not display the same (or any) message at all. Have you tried clearing your Internet Explorer's browser cache or temporary internet files?

    To reset cache, press Shift-Ctrl-Delete keys in your keyboard, make sure that "Temporary Internet Files" is checked then click the Delete button.

    After clearing your browser's cache, restart your browser. If it still does not make any difference, try restarting your computer.

    Hopefully, these solutions will work for you. Let us know how it goes from here on out. Thanks!


    Neil