What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Two of my forms have the incorrect submission count

    Asked by markashton on September 11, 2014 at 05:22 AM

    Hi,

    Submission count nonsense in the main submissions window:

     

    Hilariously ... what's with this ?

    Would you be most kind as to rest the submission count for these two forms ... but they are extremely important.

    PLEASE DO NOT DO ANYTHING ELSE THAT MAY CHANGE OPERATION OF FORMS.

    Many Thanks

    Regards Mark

    Bug Report count Submissions JotForm uploads png
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 11, 2014 at 10:16 AM

    Sorry about that Mark and I see what you mean.

    It seems the submission counts for those two forms of yours went a little haywire.

    Anyway, I went ahead and fixed both of the submission counts for you.

  • Profile Image

    Answered by markashton on September 11, 2014 at 10:17 AM

    Thanks Kade,

    You're a most helpful genius ;-)

    Regards Mark

  • Profile Image
    JotForm Support

    Answered by KadeJM on September 11, 2014 at 11:31 AM

    You are very welcome. And thanks, I'm glad that fixed it for you.