What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't access my forms

    Asked by francoisuclan on September 11, 2014 at 08:27 AM

    Why can't I access my forms? 

    Page URL:

  • Profile Image

    Answered by Carina on September 11, 2014 at 11:58 AM

    I checked your account and it is active.

    The form you mention was disabled. To enable it please select the form and click Enable:

    I could access your other forms:

    Please let us know if the problem persists.