What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to recover my account login/pass

    Asked by Abdillahi  on September 11, 2014 at 09:25 AM

    I lost my login and password how can i recover theme ? I want to change the email account of my form.


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    JotForm Support

    Answered by david on September 11, 2014 at 12:10 PM


    All of the accounts I show associated with your email address are non-registered guest accounts.  These do not have a login and password.  If you create a registered account with the same email address, the forms in these guest accounts should be automatically associated with your registered account.  If you have another email address you have used to register, let us know and we will be happy to assist you further.