What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I reduce the upload space?

    Asked by unikat on September 11, 2014 at 09:37 AM

    Dear Jotform-Team,

    I created a contact form for our customers with Jotform. And we are really pleased with the result. However, our account shows that we are running out of upload space and we encountered the problem, that the form cannot be sent. We do not receive more than 100 submissions a month, so we do not want to upgrade to the Premium package. Is there a way to delete the uploaded pictures and thus minimize the data ?

    Thank you for your help in advance.


    Isabel Hildebrandt

    Page URL:

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    JotForm Support

    Answered by david on September 11, 2014 at 12:20 PM


    In order to free up space you need to delete the submissions associated with the uploads.  You can download a report in several ways to save a hard copy of the data before doing so:


    Let us know if you have any further questions and we will be happy to help.