What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not seeing acccount

    Asked by Sonia McSweeney  on September 11, 2014 at 01:02 PM

    ccan't log in

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    JotForm Support

    Answered by david on September 11, 2014 at 02:40 PM


    I checked for any accounts or forms associated with your email address and I was not able to find any.  Are there any other email accounts you may have used to sign up?  Also, if you have any of the form ID's or URL's associated with your account, we can find it from them.  Let us know any other information that may help us find your user ID and we will be happy to see what we can find.