- jesselAsked on September 11, 2014 at 05:27 PM
I cancelled my account (changed to free) a month ago, but just was billed $9.95 and seem to be back to premium. Can you advise and issue a credit?
- JotForm SupportWelvinAnswered on September 11, 2014 at 07:12 PM
We have completely cancelled your subscription and issue a refund for the latest payment you've made. Expect the refund returned to your account within 4-10 business days.
Thank you for using Jotform!