What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Quota Met

    Asked by Ashley Tipton on September 12, 2014 at 11:35 AM

    Hi, I've received 20 entries to my form I created (FREE account) and now people are getting a notification: "Form over quota."

    I checked and it looks like I should receive 100 entries a month before getting "cut off."

    Can you please assist? 

    Thank you,

    Ashley

    Page URL:
    http://form.jotform.us/form/42517016213140

    form over quota checked and
  • Profile Image
    JotForm Support

    Answered by david on September 12, 2014 at 01:43 PM

    Hi,

    I checked your account and our records show you only have 3 submissions this month out of a possible 100.   There is no pending downgrade shown either.  Your form should be readily available.

    If your users are still having trouble using your forms, let us know and we will be happy to look into this further.  However, it looks like you are well withing your account limits