What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to share uploads to 7 sub-accounts

    Asked by mche on September 12, 2014 at 06:29 PM

    My issue is that one of my subaccounts is at its limit of data and now Jotform wants to delete the extra info...


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    JotForm Support

    Answered by EltonCris on September 12, 2014 at 07:58 PM


    Yes that's right. Shared forms and files remains stored on your account so the file size is consumed from your upload storage limit.

    Guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Should you have further questions, let us know here.


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    Answered by mche on September 12, 2014 at 08:01 PM

    so my subaccount user is being threatened that he will lose his submissions since he has a 'free account' how do we fix this?
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    Answered by mche on September 12, 2014 at 08:04 PM

    I had originally set-up his account in the manner specified in the link you sent...


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    Answered by jedcadorna on September 13, 2014 at 12:44 AM

    Your question about if sub accounts will lose submission because they are on FREE plan has been moved here www.jotform.com/answers/428220. We keep each thread on a single topic so it would be easier for us to address each questions.