What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to prevent fraud and protect password in the form?

    Asked by townpark on September 12, 2014 at 09:21 PM

    I suppose you can see what we are trying to accomplish with this "password" field...  However, being Devil's advocate and only have some knowledge of HTML, I took a look at the source code for our form to see if the so called "passwords" were visible and THEY WERE!!!!

    Do you have any suggestions on what we can do to prevent fraud and protect our form from someone figuring out this "password" and getting a pool pass without paying for it?

    Any suggestions would be greatly appreciated!

    Thanks,

    Alissa Kline

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    JotForm Support

    Answered by ashwin_d on September 13, 2014 at 04:19 AM

    Hello Alissa,

    Unfortunately, it is not possible to hide the password field form the form. Please be noted that it is a HTML based form and if someone checks the form's source code, the password you have used in the condition fields will be visible. There is no workaround available to hide these information form the form's source code.

    Let me do few test if you can achieve a similar requirement by adding one more form for which the link will be added in the email alert template. The idea is to populate the user form data in a separate form which will be completed by your staff. I will get back to you if I find any working workaround for this.

    Thank you!

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    Answered by cmygsa on September 13, 2014 at 07:12 AM

    Thank you so much for your input.  We have actually thought about doing a separate form, so please don't waste your time on that.

    If you come up with anything else, that would be greatly appreciated!

    Thanks again,

    Alissa Kline

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    Answered by townpark on September 13, 2014 at 07:14 AM

    Thank you so much for your input.  We have actually thought about doing a separate form, so please don't waste your time on that.

    If you come up with anything else, that would be greatly appreciated!

    Thanks again,

    Alissa Kline

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    JotForm Support

    Answered by Welvin on September 13, 2014 at 11:50 AM

    Hi Alissa,

    Thank you for updating us about the form. Ashwin would tell you about his workaround.

    Regards